31. Have the results of the product testing come inyet?
(A) We should reschedule the meeting for nextweek.
(B) Another focus group.
(C) They weren‘t what we expected.
61. What does the man offer to do?
(A) Issue a refund
(B) Cancel an order
(C) Find some instructions on a website
(D) Complete an application by phone
62. According to the woman, when is an extra feecharged?
(A) When a customer transfers to a new location
(B) When a payment is overdue
(C) When new software is installed
(D) When a contract is canceled early
63. What does the man say he will do next year?
(A) Purchase another computer
(B) Sign a longer contract
(C) Move overseas
(D) Complete a training program
|