83. What does the speaker say will happen in August?
(A) An additional fee will be charged.
(B) A systems upgrade will take place.
(C) A training workshop will be held.
(D) A survey will be distributed.
84. According to the speaker, what is the reason for achange?
(A) A company has gone out of business.
(B) A city law was revised.
(C) Some complaints were filed.
(D) Some equipment is outdated.
85. How can the listeners get more information?
(A) By making an appointment
(B) By requesting a pamphlet
(C) By calling a customer service line
(D) By downloading a mobile application
86. Where does the listener most likely work?
(A) At a packaging supply company
(B) At a storage facility
(C) At a post office
(D) At a bakery
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