Our very first V2MOM, written in 1999, revealed to us that ourbiggest obstacle was a talent deficit. We needed more developersand new product managers to help us build our service.
However, the first hire I made based on that intelligence was not anotherdeveloper. It was an HR manager. Although most start-ups don‘t hire a dedicated HR person right away, doing so made sense tome because acquiring the right talent is the most important keyto growth.