<A New Way of Working> xix
• We wanted open, clear, and constant communica-tion about the work to be done and the challengesbeing faced, not only for a manager‘s own teambut for the company as a whole.
• We wanted people to practice radical honesty:telling one another, and us, the truth in a timelyfashion and ideally face to face.
• We wanted people to have strong, fact-basedopinions and to debate them avidly and test themrigorously.
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